Client Success Manager

New York, United States · Client Services · sept2019


Industrial Color/CoCreativ seeks a Client Success Manager be a key contributor to Industrial Color’s (IC) strategic initiative to grow and expand business and partnerships with existing clients.

Based in NYC this role will support the newly formed Client Success team. You will be the ultimate relationship builder able to link internal groups and thinking to your clients through an integration of client facing activities, improved inter-departmental communications, and brand awareness of IC’s comprehensive service offerings. In this role you will manage client partnerships and needs while cross selling/promoting new services and programs that will boost and grow client business; ultimately helping guide them to success.

Primary Responsibilities Include:

Retention: Sustain and Manage Client- Partner Relationships:

Service and Client Growth: Guide, Lead and Recommend the Right Solutions to Clients:

The CSM will additionally take a company-wide approach to the strategic importance of client success…



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